Request account deletion

You can ask Deepliy to delete your Orbit Planet Defence: TD account and its associated personal data without opening or reinstalling the game.

Request account deletion by email

Email support@deepliy.com with your pilot name and say that you want your account and associated data deleted. You may also request removal of only your shared pilot profile. If the email button does not open your mail app, copy this address into your email service.

We may ask you to verify account ownership safely. Do not send passwords, verification codes, payment details or purchase tokens.

Full account deletion covers associated personal records held by Deepliy, including Co-op profiles, rankings, reward and cosmetic records, purchase verification and retained records from earlier online tests, together with applicable recovery copies. The limited payment and security retention described below may apply. Device progress and Google cloud saves have separate deletion controls.

Limited payment, security or fraud-prevention records may be retained where required; the reason and retention period will be explained when processing your request. Downloaded Co-op profiles expire within 7 days, and an ongoing battle keeps its companion until the battle ends.

We aim to respond within 30 days. Sending a request does not mean deletion is complete; we will confirm the outcome. Account deletion does not cancel a Google Play subscription. Manage any subscriptions in Google Play.

Deleting Local Data

1. Open Settings on your device
2. Go to Apps or Application Manager
3. Find and select Orbit Planet Defence
4. Tap Storage
5. Tap Clear Data
6. Confirm deletion

Deleting Cloud Data

1. Open Google Play Games, then open Settings
2. Choose Delete Play Games account & data, find Orbit Planet Defence and confirm deletion for the game
3. To remove a shared pilot or request full account deletion, email support@deepliy.com with the game and pilot name and the requested scope. No in-game sharing switch is required. Do not send passwords, verification codes, payment details or purchase tokens. We may verify ownership; a request is not proof of completed deletion. Downloaded profiles expire within 7 days and current battles keep their companion until they finish.
4. Clearing app storage or deleting a Google cloud save does not delete Deepliy's ranking, shared-profile or purchase-verification records. Contact support@deepliy.com to request access, correction or deletion; ownership may need verification. Do not send passwords or purchase tokens.
5. Use Android Settings > Privacy > Ads to reset or delete the device Advertising ID
6. Turn off notifications in Orbit Planet Defence or Android notification settings and clear app data to remove the local notification preference
7. For data that cannot be removed with these controls, email support@deepliy.com with enough information to identify the relevant request; we will respond as required by applicable law
8. Online records are retained while needed to operate the account. Email support@deepliy.com for access, correction, profile removal or full account deletion; we aim to respond within 30 days. Verified deletion covers related personal records and recovery copies. Limited payment, security or fraud-prevention records may be retained where required, with the reason and period explained when processing the request. Clearing local data is not server deletion. Account deletion does not cancel a Google Play subscription; manage subscriptions in Google Play.